Abstract Earth Gallery

SculpturePainting & DrawingFiber and Paper

|  Customer Care  |

HELP TOPICS
The Artwork
  • Additional information about any artist or artwork will be provided to you, upon request, to aid in your buying decision.  Please contact us by phone or at inquire@abstractearth.com for more information.  [top]

Shipping and Handling

  • Artwork featured at Abstract Earth Gallery is in the possession of the artist or his/her representative.  Therefore, shipping and handling rates will vary depending on the location of both the artist and buyer, and the nature of the piece.
     
  • Within two business days of submitting your reservation, you will be contacted by one of our art consultants to discuss shipping and handling rates, and your preferred payment method.  For International orders, tariff, duty or VAT charges may apply and will be applied accordingly. [top]

International Orders

  • Please indicate, by phone or e-mail, what item interests you.  We will calculate the International shipping and handling, as well as any International tariff, duty, sales tax or VAT charges that may apply.  [top]

Our Return Policy -

  • If you are not satisfied with your purchase, your order may be returned within 14 days of receiving it for a refund of the purchase price (less initial shipping & handling).  Returns must be shipped postage-paid, insured, and in their original (artist-provided) packaging to qualify for a full refund. Abstract Earth Gallery will pay for all return shipping costs up to $150.  In the event that you would like to return a work of art for any reason, contact us and we will arrange for return shipping.  Return Policy applies only to works exhibited on our site and does not apply to special orders or commissioned work.  [top]

Payment Information

  • You may pay for your artwork by credit card (Visa or MasterCard), money order or check.  Your payment will not be processed online.  Instead, your reservation will be recorded and an Abstract Earth art consultant will verify your final total and review your payment options.  Returned checks are subject to a $50 fee.  [top]

Artwork Delivery

  • After placing your order, you will receive a phone call or email with the exact shipping charges and estimated delivery date.  Artwork will not be shipped until full payment is received and processed.  [top]

Artwork Damaged in Transit

  • If you notice that your artwork or packaging is damaged, call us toll free at (614) 228 4188.  We will arrange to have it picked up and inspected.  Be sure to retain all of the original packing materials.  [top]

Security

  • Abstract Earth Gallery takes every precaution to protect the interests of our clients.
  • We do not and will not share your personal information (e.g., name, shipping address, email address, payment records) with any third party.
  • Because your order is not processed via this web site, you are not at risk of credit card theft, fraud, or similar issues associated to Internet-based transactions.  [top]

Our Standards

  • Abstract Earth Gallery is committed to offering high-quality, original artwork by both emerging and established artists from around the world.  Each work of art that we feature is evaluated individually to determine whether or not it meets our standards of quality.  We look for creativity, skill, and overall appeal in each piece we evaluate.  [top]

Selection Process

  • Our art consultants are constantly on the lookout for both new and proven talent, as well as generally superb works of art.  We travel across the country, visiting galleries, shows, and festivals to locate the artists that we choose to represent.  [top]

Privacy Policy

This is for the web site located at the domains abstractearth.com and abstractearthgallery.com.

Our corporate headquarters' address is:

8 East Poplar Avenue
Columbus, OH  43215

We can be reached via e-mail at inquire@abstractearth.com or by telephone at (614) 228 4188.  Our Web server automatically recognizes the customerís domain name (where possible), but not their e-mail address.  We collect the domain name, but not the e-mail address of visitors to our web page, the e-mail addresses of those who communicate with us via e-mail, aggregate information on what pages customers access or visit and information volunteered by the customer, such as survey information and/or site registrations. The information we collect is used for such purposes as improving our Web site, notifying customers about updates to our Web site or information, and contacting customers for marketing purposes. It is not shared with other persons or organizations for commercial purposes. If you do not want to receive e-mail from us in the future, please let us know by sending an email to us at the above address and telling us that you do not want to receive e-mail from our company. If you supply us with your e-mail address on-line you may receive periodic mailing from us with information on new artists, artworks, services, or events. If you do not wish to receive such mailings, please let us know by sending an email to us at the above address. Please provide us with your exact name and email address. Persons who supply us with their telephone numbers on-line may receive telephone contact from us with information regarding information they have requested on-line or through e-mail. Please provide us with your correct phone number. Please keep us informed of any changes or corrections to your information and/or status.
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Legal Disclaimer

Abstract Earth Gallery, its owners, staff, artists, and affiliates shall not be responsible for any errors or delays in the content in its web site or for any actions taken in reliance thereon.  Where applicable, the photographs utilized throughout this web site are used with consent of the owners. Upon request photographs will be removed in a timely manner.  This web site may contain links to third-party web sites that are not under the control of Abstract Earth Gallery.  Abstract Earth Gallery makes no representations whatsoever about these third-party web sites.  When you access a non-Abstract Earth Gallery affiliated web site, you do so at your own risk and Abstract Earth Gallery is not responsible for the accuracy or reliability of any information, data, opinions, advice, or statements on these sites.  Abstract Earth Gallery provides these links solely as a convenience and the inclusion of such links does not imply that Abstract Earth Gallery endorses or accepts responsibility for the content or use of such web sites.  [top]